Refund/Cancellation Policy

 

PRODUCT RETURN POLICY

All items are made-to-order and therefore are final sale. There are no returns or exchanges unless in the case of damage.

 

CANCELLATION POLICY

PAINT CLASSES: To receive a full refund on paint classes, you must cancel one week in advance of the beginning of class. Cancellations after the one week time frame will not be refunded, nor will credit be given. 

PAINT PARTIES: The 50% Paint Party deposit/studio rental fee is non-refundable under any circumstances and is also non-transferable to another date. 

LIVE EVENT PAINTINGS: The 50% live event deposit is non-refundable under any circumstances and is transferrable to another date based on artist availability. 

MASTER COURSE: The Timree Paint Party Master Course is non-refundable.

PAINT CLUB: Paint Club requires a 3-month minimum commitment (initial purchase + 2 renewals). After that, the Paint Club is able to be cancelled at any time.

TEACHER TIER: The Timree Teacher Tiwer requires a 3-month minimum commitment (initial purchase + 2 renewals). After that, the Teacher Tier is able to be cancelled at any time, at which point the license use is also termintated.